FAQ

Yes, you need to register for an account to start your first purchase with us. This facilitates subsequent purchases, and helps you track order status. If you haven’t created an account, click here to create one now.

Click into your desired item, and then input colour, size, and quantity. Each item has a 30 minutes reservation period, do complete your order as soon as possible. When you are ready, click into your shopping bag page (top right corner), and then Next for delivery and address details.

This item has been placed in someone else’s shopping bag, and will remain reserved for up to 30 minutes.

We do our best to bring back popular designs. You may wish to leave down your e-mail to get first dibs once the item is re-stocked.

From your shopping bag page (top right corner), type in your discount code, and click Add. Please note that we are unable to retroactively apply discount codes.

Benedetti Polo Creations reserves the right of final decision in case of amendment and cancellation. We will impose a surcharge of 6% cancellation fee from the total amount for each cancellation.

We apologised for sending you a defective item*! Please refer to your Return & Exchange Policy.

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